Legal
Privacy Policy
1. Introduction
This Privacy Policy explains how SVT DigiMart handles information in connection with this website and the digital products offered through it. By using the website, you acknowledge the practices described here.
2. Information We Collect
We may collect information that you provide directly, information related to your orders, and limited technical information generated automatically when you browse the website, such as general device and usage data.
3. Information You Provide
This may include your name, email address, contact number and any details you include in an enquiry or support message. Please avoid sending sensitive information that is not needed to handle your request.
4. Order and Transaction Information
When you purchase a product, we may receive order details such as the product ordered, the amount, the transaction reference and the delivery contact details required to provide the product to you.
5. How We Use Information
- To process orders and deliver digital products
- To respond to enquiries and provide customer support
- To review refund, cancellation or delivery issues
- To maintain records of transactions
- To improve the website and our products
- To meet applicable legal or accounting obligations
6. Payment Information
Payment details may be processed directly by third-party payment providers. Where the payment provider handles the transaction, SVT DigiMart may not directly store full card or bank credentials. The handling of payment data by those providers is governed by their own privacy terms.
7. Cookies and Similar Technologies
The website or the services it relies on may use cookies or similar technologies to keep the site functioning and to understand general usage. Most browsers allow you to restrict or delete cookies, though some features may not work as intended if you do.
8. Third-Party Services
We may rely on third-party services for hosting, payment processing, communication or delivery. These providers may process information on our behalf in order to perform those functions.
9. Data Security
We take reasonable steps to protect the information in our control. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
10. Data Retention
Information is retained only for as long as it is needed for the purposes described in this policy, or for as long as required by applicable legal, accounting or record-keeping obligations.
11. User Rights
Subject to applicable law, you may request access to the information we hold about you, ask for corrections, or request deletion where retention is not required. Contact us using the details below to make a request.
12. Children's Privacy
This website is not directed at children. We do not knowingly collect information from children where consent from a parent or guardian would be required.
13. External Links
The website may link to external sites that we do not control. We are not responsible for the privacy practices or content of those websites.
14. Policy Updates
This Privacy Policy may be updated from time to time. The latest version will always be published on this page.
15. Contact Us
For privacy-related questions or requests, contact svtdigmart@gmail.com.
Last Updated: [DATE]